Responsible Gaming
Our Commitment to Responsible Gaming
At bni-saltway.co.uk, we are committed to promoting responsible gaming practices. Bingo and online gaming should be enjoyed as entertainment only, never as a way to make money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including bingo. We take age verification seriously and conduct checks to ensure all players meet the legal requirements. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when unable to gamble
- Lying about the extent of your gambling
- Experiencing financial difficulties as a result of gambling
- Gambling to escape from problems or negative emotions
If you recognise any of these signs in yourself or someone else, please seek support immediately.
Self-Help Tools & Controls
We provide tools to help you maintain control over your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a given period
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Take a Break: Request a cooling-off period to step back from gambling
To access these tools, visit your account settings or contact our customer support team.
Support & Helpline Services
If you are struggling with problem gambling, confidential help and support are available:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme for online gambling
Website: www.gamstop.co.uk
Register for multi-operator self-exclusion across participating operators - Gamblers Anonymous – Peer support groups
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org (1-800-522-4700)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you feel that your gambling has become problematic or is affecting your life, your relationships, or your finances, please seek help immediately. There is no shame in asking for support—many people have successfully overcome gambling problems with professional assistance.
Contact one of the organisations above or speak to a trusted friend, family member, or healthcare professional.
Last updated: 2026. For more information about responsible gaming, visit the UK Gambling Commission at www.gamblingcommission.gov.uk